Accessibility statement

Austen is committed to ensuring digital accessibility for people with disabilities. We want everyone to be able to research, evaluate, and use our product, and we are continually improving the experience for all visitors.

Conformance status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including blindness and low vision, deafness and hearing loss, limited movement, cognitive limitations, and photosensitivity.

Our website is partially conformant with WCAG 2.1 Level AA: most content fully conforms, and we are actively working through the remaining areas. We review our marketing pages against these guidelines and fix issues as part of our normal development process.

Measures we take

• Semantic HTML with proper landmarks, headings, and labels
• A skip-to-content link on every page for keyboard users
• Visible keyboard focus indicators throughout
• Text alternatives for meaningful images
• Color contrast checked against WCAG AA ratios
• Reduced-motion support for users who prefer less animation
• Pages that work without JavaScript
• Accessibility review as part of code review for site changes

Compatibility

The site is designed to work with current versions of Chrome, Firefox, Safari, and Edge, and with screen readers including VoiceOver, NVDA, and JAWS. The marketing site requires no JavaScript to read or navigate.

Known limitations

Some older blog images may have incomplete alternative text, and some third-party embedded content may not fully meet our standards. If you hit a problem anywhere on the site, we want to know about it.

Report an accessibility barrier

If you experience any difficulty accessing part of this website, please tell us. We aim to respond within two business days and to fix verified barriers promptly. You can also email us directly at help@austenapp.com.